Articles

*Email Setup Guide - Outlook 2013 & 2016

This Guide is for users Setting up Microsoft Outlook 2013 & 2016 for the first time or users...
Adjust your setting for leaving mail on the server - POP3

If you chose to leave your email on the server (or maybe your email client did this without your...
Blocking Macro Enabled Files due to Ransomware

Due to the continued volume of Ransomware emails and threat to our customers, we have updated our...
Email Setup Guide - Outlook 2003

This Guide is for users Setting up outlook for the first time or users Editing email settings....
Email Setup Guide - Outlook 2007

This Guide is for users Setting up outlook for the first time or users Editing email settings....
Email Setup Guide - Outlook 2010

This Guide is for users Setting up Microsoft Outlook 2010 for the first time or users editing...
Email setup Guide - Android

This guide is for a user setting up their Elive hosted Email on their Android. 1. From your Home...
Email setup Guide - Iphone / Ipad

This guide is for user setting up their Elive hosted Email on their Iphone or Ipad. 1. From your...
Email setup Guide - Mac Mail version 5.1

This Guide is for users Setting up Mac Mail on OS X 10.7 Summary: Setup Mac Mail to receive and...
Email setup Guide - Outlook Express

This Guide is for users Setting up outlook express for the first time or users editing email...
Email setup Guide - Thunderbird

This guide is for a user setting up their Elive hosted Email on Mozilla thunderbird. 1. If this...
Email setup Guide - Windows Live mail

This Guide is for users Setting up Windows Live Mail for the first time or users editing email...
IOS7 email issue.

IMAP Doesn't Work Right On IOS7 IPhones And IPads If you can no longer check your email or are...
My IP Address is Blacklisted

It you are told that your IP Address is in a blacklist someplace, then you need to report this to...
Not Receiving Emails

If you are getting errors like 0x800ccc91 or cannot connect, you can try the following :...
Outlook 2013 Empty inbox fix

Set up email account in outlook 2013 but have an empty inbox? 1. On the email account that is...
Received an Email from own email address

I received an email which appears to have come from my own address. The "From" address is my own...
SPF Records

If you need an SPF records added to your domain, you can do it in your DNS control panel or email...
Sending Email after Windows 10 upgrade Fix.

It has come to our attention that after a recent round of updates from Microsoft on an upgraded...
Setting up Hosting for domain registered elsewhere

If you have registered your Domain name with a third party, but would like to have the email...
Setting up out of office replies on your Elive hosted email

The knowledbase below advises users on setting up their out of office replies on their Elive...
Setup SMTP Auth in Microsoft Exchange

Step 1. Launch the Exchange Server Management Console. Under Servers, go to Protocols and then...
Setup SMTP Auth in Microsoft Exchange 2010

To create the SMTP Connector, follow the steps below: In the Exchange Admin Console (EAC),...
Setup SMTP Auth in Microsoft Exchange 2013

How to Configure a send connector for outgoing emails in Microsoft Exchange 2013 The send...
Why was my email stopped as Spam?

When email scanning systems check an email, there are hundreds of checks performed to see if...